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Job Fair Searching For 150 People to Fill Customer Contact Center Jobs

SOUTH BOSTON, VA - The Virginia Employment Commission (VEC) One-Stop in South Boston, VA will be sponsoring a Job Fair starting Monday October 31st  at 9:00 AM  and continue until 7:00 PM at Riverstone Centre. This Job Fair is being conducted to support a single employer for a planned new Customer Contact Center that may locate in Halifax County.

The VEC is looking for people with experience in Customer Contact, Customer Service, Customer Care, Call Center Operations, Back Office, Administrative, Clerical or Data Entry.

Those applying should have the following skills:

  • High school diploma or equivalent
  • Six month prior call center or customer service related experience or certificate
  • Knowledge of mainframe and computer (pc) and internet applications
  • Microsoft Office applications
  • Excellent telephone tact and diplomacy
  • Excellent written, verbal and interpersonal communication skills
  • Proficiency in keyboarding/data entry
  • Good oral and written communications skills

Applicants are expected to deliver stellar customer care and create sustainable value for residential/commercial customers/ratepayers via phone, email, chat, and correspondence. Handle service requests, provide billing explanations, offers service and energy conservation advice, provide credit counseling, understand and explain company policies and procedures, as well as State mandated Terms and Conditions. They also respond to customer questions related to corporate external communications with credibility.

Pay starts at $9.50 an hour and a comprehensive benefits package is offered. Those that are Bi-lingual (English/Spanish) start at $10.50.

The Job Fair will continue Tuesday November 1st and Wednesday November 2nd from 9:00 AM to 7:00 PM at Riverstone Centre 1100 Confroy Drive, South Boston, VA 24592. The VEC is searching for approximately 150 people to fill these positions.

Those who are unable to make the Job Fair can apply on-line at the Virginia Employment Commission ( www.vawc.Virginia.gov) or in person at the South Boston One-Stop 2506 Houghton Ave, South Boston, VA 24592.

The Southern Virginia Higher Education Center, the Halifax County Chamber of Commerce and the Industrial Development Authority of Halifax County are assisting the VEC in this effort.